you get verified and it makes you a trusted seller-go to your profile and add your phone n address (kept private f course) and it gives you credits and makes you a trustworthy seller-that's what she means-if you look at most sellers here-they have done it.
In general people won't buy from people who haven't taken the time to read the single page of rules at the bottom of every page is a link and on that page it tells how to get verified among many other things that will help you learn alot about listia such as what items you can and can't list etc they make it simple and always feel free to ask for help a true Listia person who cares about the program would never say no to a new person who is asking for help! Best of Luck this is beautiful dress by the way great auction to start with just remember getting verified doesn't give your information out to anyone "ONLY" winners of your auctions or auctions you win is your information exchanged and NEVER send your information to the person in a message it is all done internally through listia which is why reading about the program is so important but noone can see your information when you get verified that stays private but means you made the effort.