Hi!! I am the seller from whom you won the new in box Premiere necklace. I somehow inactivated the Listia account on which I originally listed the necklace and no longer have access to the Listia site as a seller. I just got a notification that you had sent me your shipping info, but I can no longer access the listing to get it. Could you please post that info on the ombré nail listing and I will get your necklace out to you tomorrow, with tracking info. I apologize for all the confusion!
Marquisiday, I would just do the "request a refund" on my old account so you can get your credits back. I am so, so sorry for this mess! Thank you for your understanding and patience!!
I don't think the credits are earned by the seller until the auction winner receives the item. Have the credits already been subtracted from your balance?