This is the Privacy Policy for the listia.com web site, apps, features, and all site-related services (collectively, the "Service"). This Privacy Policy describes the information we collect, how it may be used, with whom it may be shared, and your choices about such uses and disclosures. By using our Service, you are accepting the practices described in this Privacy Policy.
We can be reached via email at (admin @ listia.com) or via this request form.
Our legitimate interests:
We process your information in pursuance of our legitimate interests, including:
Providing and improving the Service. We do so as it is necessary to pursue our legitimate interests of providing and developing the Service to our users on a continuous basis; and
Keeping the Service safe and secure. We do so as it is necessary to pursue the legitimate interests of Listia and its users in ensuring the Service is secure, and to protect against fraud, spam and abuse, etc.
Information we collect about you:
Depending on your use of the Service, we may collect and process certain information including the following categories of personal information:
Information that you provide through forms on the Service such as your name, username, email address, password, physical address, telephone number, gender, and birthday;
Information you provide to third parties for payment processing or identity verification purposes. Listia partners with third parties (such as Stripe and Onfido) for payment processing and identity verification and the information you provide is collected and used by those third parties in accordance with their privacy policies. Listia does not store this information;
Information about your activity on and interaction with the Service including use of our mobile apps. Information such as your IP address, device ID, the type of device, the type of browser and language, access times, the content of any cookies that your browser previously accepted from us, and your actions using the Service. To better understand the needs of our users and to help protect our users from fraud we may occasionally match such information with your account;
Information that you submit on the Service in the form of comments, feedback, messages to other users, and listing information; and
Crypto-Wallet Information: If you choose to connect a digital wallet, such as MyEtherWallet, Metamask, or Mobile Wallet, with your Listia account in order to receive and hold "Props" tokens, we receive information about that wallet, including the wallet's address, any signature you provide, and the balance in the wallet.
If you choose to sign up or connect with your Facebook credentials, Listia will receive your email address associated with your Facebook account and also request permission to access your name, profile picture, friend list, gender, and age range. These permissions are governed by Facebook’s privacy policy and can be managed through your Facebook privacy settings.
We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
How we use the information we collect:
The information we collect is used to keep your account secure, provide our Service, improve the content of our Service, customize the content and/or layout of our Service for each individual visitor, notify consumers about updates to our Service, detect and prevent fraudulent activity, and used by us to contact consumers for marketing purposes.
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Service content based on visitors' browser type or other information that the visitor sends.
Notwithstanding any other provision, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you or your business. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners may link the hashed or obfuscated personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms, including but not limited to, computers, mobile devices, and Smart TVs, over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver an ad to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalized marketing email to you based on the fact that you visited a particular website. Your data may be transferred outside of the country from which it was originally collected.
If you do not want to receive email from us in the future, please let us know by sending us email at the above address or unsubscribing from your account settings.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Sharing of your information:
When you create an account, the following information is shared publicly:
The username you choose, account creation date, and last login date;
Comments, feedback you leave, and feedback you receive on listings; Props level; and
Listings, listing information and details for open and completed listings.
The following information is not shared publicly:
Information associated with your profile such as your name, email address, password, telephone number, gender, and birthday;
Information associated with your activity such as your IP address, device ID, the type of device, the type of browser and language, access times, and the content of any cookies that your browser previously accepted from us;
The number of Props tokens you hold is also not made publicly available, but other users may be able to see that you hold some Props; and
Payment processing information and identity verification information.
When you purchase an item from another user that requires items to be shipped, we will share your physical address with the seller at your request.
We allow third-party companies to serve ads and/or collect certain information when you visit our web site or mobile apps. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites or mobile apps in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie, third party web beacon or tracking pixel on the web site, mobile apps or within emails to collect this information. We may also share aggregated, non-personal information, or personal information, such as your email address, solely in hashed, non-human readable form, with third parties, including partners and advertisers. Under California Law this is defined as a sale. Our partners use this information to recognize you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes.
To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit:
networkadvertising.org
aboutads.info
To opt-out of the use of your mobile device ID for targeted advertising, please see:
aboutads.info mobile
We also use Google Analytics data and the DoubleClick cookie to serve ads based on a user's prior visits to your website. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. For further information, consult the privacy policies of:
www.conversantmedia.com
www.google.com
www.facebook.com
We also share personal information with third-party service providers to help detect and prevent fraudulent activity and may disclose your information, including personal information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
Retention:
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. If you would like to delete your account please submit a support ticket here.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Email and mobile notifications:
We will send you email relating to your listings and transactions on Listia. You may also receive certain marketing email communications which can be managed in your account settings page under Notification Settings.
Mobile notifications that you receive on our mobile apps can be managed via the app in Settings.
Your choices about the collection and use of your information:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.
You have the right to access and correct, or delete your information at any time on your account page where you can view and make changes to most of your information immediately. Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them and a description of information that we maintain about them. Consumers can access this information by emailing us at the above address. Consumers can have this information corrected by sending us email at the above address or via this request form.
Right to opt out of sale of info (California Residents):
If you are a California resident, starting January 1, 2020, you have a right to opt out of the sale of your personal information, as defined in the California Consumer Privacy Act of 2018 (CCPA).
You may exercise your opt-out right by submitting your request here. You may also submit an opt-out request by email using the above address or mail addressed to the mailing address below, Attn: California Privacy Rights.
You may use an authorized agent to exercise your right to opt-out, in which event the authorized agent’s request to opt out on your behalf shall include a notarized statement properly signed by you appointing such authorized agent for such purpose. If your authorized agent submits the opt-out request online via the link above, the notarized statement shall be mailed to the address specified above within five (5) days after submitting such online request.
Notice of Financial Incentive (California Residents):
If you are a California resident, starting January 1, 2020, you have a right to receive this Notice of Financial Incentive, as defined in the California Consumer Privacy Act of 2018 (CCPA). This Notice is to provide you with information about any financial incentive or "price or service difference" that we may provide in exchange for your personal information. All terms are used in this Notice as defined in the CCPA or applicable regulations thereunder.
In order to participate in certain offers and goals you may provide personal information from time to time, directly or indirectly, in exchange for store credit, reward points, or other financial incentive, or price or service difference, the amount or nature of which will be specified in each instance at the time the personal information is to be submitted. You can opt into the financial incentive or price or service difference by submitting the personal information. If you wish to opt-out of the financial incentive or price or service difference, do not submit the personal information.
Each financial incentive or price or service difference related to submission and use of consumer personal information is based upon our reasonable but sole determination of the estimated value of such information, which takes into consideration, without limitation, estimates regarding the anticipated revenue generated from such information, the anticipated expenses which might be incurred in the collection, storage, and use of such information in the operation of our business, and other relevant factors related to the estimated value of such information to our business, as permitted under the CCPA.
EU members’ rights:
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, you have the right to access, update, delete, or download your information, as well as the right to restrict and object to certain processing of your information. You can access, update, and delete much of your information by logging in and going to your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes. You can request a downloadable copy of your personal data by emailing us at the above address or via this request form.
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or the United Kingdom Information Commissioner's Office.
Security:
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Privacy information cotact:
If you feel that this site is not following its stated information policy, you may contact us at:
Listia Inc.
ATTN: Privacy
2010 El Camino Real #231
Santa Clara, CA 95050-4051
Email: admin @ listia.com
Last Updated: December 30, 2019