To be honest with you when I first started Listia I had some auctions put up on here, and before my items ended my son was diagnosed with pheochromocytoma and we were sent from. Tallahassee hospital to Shands in Gainesville then sent to Cincinnati Children's hospital in Cincinnati Ohio and we spent over two and half months in the hospitals and I was only able to get on here one time and at that time this site was the least of my worries, not trying to sound harsh. But all items since then goes out the same day or next day with confirmation number. Thanks for asking.