Thank you, same to you. I have worked in the retail industry for 30+ years and the one major thing you learn after so many years is to appreciate the customer and treat each person the way you would like to be treated.
The key is Lab Created and Synthetic are identical to the natural. Only difference being it is not from the earth. the gemstone are identical to the natural in every way. Chemical Composition, Hardness, beauty and can be just as expensive
If you ever see simulated before a genstone, it is probably a cubic zirconia. Lab created or synthetic are identical to the real thing only they did not come from the earth. The synthetic an be just as expensive as the natural because they have the same properties as the natural stone