She means because you have not verified your account so a lot of times people try to pull scams that are not verified and so we have to be very cautious but go to the listia main site and on your page there will be a list on the fly side of your listia account page go to the verify by phone number or by face book and then you will get your verification badge then more people will want to bid on your auction. Btw what does this screen protector look like? I mean is it a kitty actually on the screen part? Better pics would help too getting you more bids