You were not being nasty, please don't apologise because someone can't read the auction title and description. I had someone win one of my auctions, with the title "75 Euro beads" & described in my description that the picture only showed the beads that I am choosing from then he wanted a refund, said I "lied" because I didn't send him what was in the photo (which was about 500 beads) most people tend to only look at the picture and then get disappointed when they win the auction and don't get what they want. I put at the top of my description "PLEASE READ THE DESCRIPTION"