Thats ok we were all new at one time... if per say u were the winner, after the auction is closed, it takes about 10 minutes ater for lista to catch up with it being done... then when click on the item it will notify u that u need to give your information and would u like to forward your address to the sender. then they would mail you item out to you. if it says shipping is free. If the shipping is not free then it would say how much the shipping would be and ask u to pay that amount before the sender coud send your item. Good luck... hope this is easy to understand!