"Sorry to do this but I have to leave my ... " (more)first neutral in a lonnng time. This was advertised as a backpack but it was a lunchbox or bag or something - no straps or anything. I spent credits like I was bidding on a backpack. Contacted you afterwards about this - a month ago - and you chose to ignore me instead of trying to work with me. Not leaving negative b/c I am sure he will like the bag, but I would never spend so many credits on a bag when he really needed a backpack. Best of luck to you, and again sorry to have to leave the neutral."