"Your last login was on August 16. I hope ... " (more) all is well with you, which would explain why the items weren't received. I appreciate the refund. You certainly don't merit negative feedback for this situation."
"Your last login was on August 16. I hope ... " (more) all is well with you, which would explain why the items weren't received. I appreciate the refund. You certainly don't merit negative feedback for this situation. "