"Hi Jim, I know I couldn't get thi ... " (more)s sent out to you on time and for that I apologize. To apologize I'm going to send it to you anyway, no credits to me, I'm going to send it out this weekend if I can scrape up the shipping."
"Thanks again for understanding. So s ... " (more)orry this happened, will definitely make two trips to the post office from now on, one for packaging materials then another to ship."
"So very sorry this happened with your ... " (more) item and like I said it wasn't just yours that broke. I really feel awful and wish I had something to send you as a replacement for it."
Oct 14th 2014, 10:49:43 AM PDT (over 10 years ago)