"Thank you for the positive feedback. I'm a ... " (more)lso sorry it didn't work out as planned. If it eventually does make its way to me, I will either send it back to you, or repurchase it from you. It's decision. You have my word on that. "
"Giving positive feedback. I am sorry it has ... " (more) not gotten to you but I did send to what you had verified and I do have the receipt showing it. I hope it will get to you soon and thanks again for your interest"