"I apologize that you had not received you ... " (more)r item. I wish I knew what happened. I have refunded your credits, and of course if/when the card arrives, please keep it for your inconvenience. Thank you for letting me know you had not received the card."
"i apologize that you have not yet receive ... " (more)d your item. It had been mailed out many days ago. I have refunded your credits and when you receive the card, of course please keep it for your inconvenience. Thank you for letting me know about it's slow arrival."
May 16th 2013, 11:19:45 PM PDT (over 11 years ago)