"I tried really hard to be understanding and wo ... " (more)rk with this seller because she has been experiencing medical problems; however, she eventally completely stopped returning my messages, despite the fact that she has signed in to Listia. I filed a Listia dispute first, with the promise of positive feedback as long as she would refund my shipping. I then waited about a week before filing a PayPal dispute, and another week before escalating the dispute to a claim. PayPal gave her 10 days to repond to the claim, and she has not, even though both PayPal and I have been in contact with her. I wish her the best and hope that she gets well, but I don't think I'll be doing business with her again."