"Wow! it's beautiful. I just love ... " (more) it. thank you for getting it to me so quickly. It has arrived broken (right where the chain goes) I am going to try to fix it (I hope that I can). Just wanted you to know that during it's travel it got broken, it was nothing you did. You are great. thanks again"
"Your very welcome...I hope you can fix ... " (more) it...I never really wore it a friend gave it to me to wear after a school dance so I wouldn't lose my house key. I had never worn it since so I hope you get to enjoy it more then I would have..."