"This seller is difficult to deal with and terr ... " (more)ibly rude. Unfortunately my children aged 12 (they are twins) got on my account and won her "stuff". My son thought he would get the item for his sister. When this seller was nicely asked to refund credits she stubbornly refused. Then implied I was lying about my children getting on my account. She had the nerve to say she had already sent the item in the mail within a 2 hour time frame. That sounds far fetched to me. It was her lucky day because no one other than a 12 year old would bid 400 credits for her auction. Apparently she was in dire need of the 400 credits. Stay far away form this seller if you don't need the aggravation."