"Attempted to fix issue w/Buyer not receiving ... " (more) item, even though I had sent item out. Had more of the item, so sent out a 2nd time with a written apology for issue and included bonus items. Buyer still claims not received. Buyer may need to check address that they provided."
"A+ Buyer! Thank you so very much for bidding ... " (more) and also for allowing me an opportunity to correct a negative experience with delivery! You were so patient and absolutely wonderful with communication! Thank you so much =)"