"item didn't work even though seller said ... " (more) it should when it got charged. seller refused to refund my credits but wanted me to return the item for a refund of only my shipping money. listia refunded my credits. not a nice person to deal with!"
"Buyer asked for shipping cost refund, but just ... " (more) like paypal said to do, requested the item back. You can't expect to get to keep the item AND the money. The listing was as is and there was no misguidance. Did not guarantee item worked. Period."