"Great seller. It's not you fault. I happen ... " (more)s to a lot of people, even me. It won't hurt your future with me and I appreciate your kindness! Thank you!"
"Sorry about that swear the card was in great ... " (more)condition but must have been damaged when it was put through the mail!!! Hope this doesn't hurt any other business that we may do in the future!!!"
"Hey I hope you enjoy them and look forward to ... " (more) doing business again! And if you have a favorite plate let me know and I'll tell you what I have!"