"Thank you, these arrived yesterday. Could ha ... " (more)ve been packaged better as they were crammed into a small flat rate box that caused one of the boxes to get a bit of damage but, they are ok otherwise."
"I'm very sorry and I apologize for the ... " (more) sloppy pack job. I was ill in the hospital for about eight and a half days and had my girlfriend send them I promise that is not my normal practice. Thank you for being so nice and understanding you're a great person to deal with...."