"Seller had very poor communication with m ... " (more)e. Its not that I'm "unwilling" to wait. Its that's I needed it for a specific purpose and couldn't wait. It took a week for her to even let me know what's going on."
"I am so sorry you have not received the brooch. ... " (more) Unfortunately I did not get tracking numbers on everything I mailed that day. My bad. I have refunded your credits although that does not make up for the disappointment. "