"I am very sorry that I have not been able ... " (more)to fulfill my obligation to you. I was attacked in my apartment on Jan 31 and was just able to get access to my account today. If you are still interested in these books, please let me know and we can work it out. I can send them out on Monday."
"I am sorry that I was not able to send you ... " (more)r book. I was attacked in my apartment on Jan 31 and still am not able to return there due to injuries. I apologize that you had to wait for a refund. If you are still interested, I could send the book out Monday. Let me know."
"So sorry it had to be this way, but I want ... " (more) my buyer to be happy and I cannot fulfill the terms of the sale. I appreciate so much how wonderful she has been through this entire deal."
"Such a sweet and understanding Listian. W ... " (more)ish all were like her. Will be glad to refund all her credits and she has asked that I let her know if I recover the items she had won. Thank you so much, Jenniferhedrick"
"sorry things didn't work out but somet ... " (more)imes you have to deal with real life and it can't be helped. I am so sorry that I was not able to fulfill my obligations here."