"I wasn't impatient, you don't follow ... " (more)the rules. You have a mailing issue, you tell the buyer. I would have waited. You don't contact me for 9 days, it took requesting a refund for you to answer. This isn't on me, it's on you. You didn't say, "hey, I need more time". Not my problem anymore."
"Wasted money buying a nice soft envelope to s ... " (more)end the items in. Bought labels and everything, had it ready to send, it was a day late and the person was too impatient. I've never had issues until now on this website."