"I really haven't gotten it. I was ... " (more) excited about getting it. If it was an original painting, it's a great loss. $2.50 postage with tracking could have prevented this. The PO doesn't care about untrackable mail. Tracking, babysits them, to make sure they do their jobs correctly."
"I apologize that all my funds were tied up, ... " (more) and I had no way to mail this item out. I still have it, addressed to your name as a matter of fact, if you'd like to give it another go"
"I have been under the weather. I still have ... " (more) item, but won't have money for postage for about 2 weeks. Here is your refund. My apologies."