"Seller did not want item after she/ he was told that it will cost $8.84 for shipment even though th ... " (more)e item was free to ship. I just wanted to know how it happened. I will be willing to refund the points after item is returned. Sorry about the cost."
"I'm sorry the item didn't arrive. It was sent back to me. I assumed it was because you had ... " (more)to pay postage fees when it was free. Unfortunately the item is now lost. What can be done to remedy this situation?"