"I apologize for the inconvenience but 20 auctions closed at once, I had unexpected issues come up & ... " (more)amp; couldn't ship anything as quickly as ppl expected me to. I'm refunding everyone's credits, and will ship everything as soon as I actually can."
"such a patient person even when I jumped to conclusions lovely person and very informative when it ... " (more)comes to the shipping of the product...I would say positive Plus"