"I would never buy or sell with this user again. I made an honest mistake and when this user pointed ... " (more) out to me that there were stains, I apologized and immediately refunded her points. I asked if she would return my dress on her dime since I had already offered free shipping, and I hoped that she could be kind enough to do the same and she refused and asked me to send her money in an envelope (which i felt uncomfortable with). I finally contacted a Listia Monitor and he demanded that she return my dress. Over all this was a very bad experience and very upsetting to me. This women harrased me and was very rude and I did my best to stay very calm and collected. (I recieved the dress back today and I've had many different people take a look at the dress, they all agree that there are no stains) Be weiry of this user."