"I know it isn't your fault, but in the future, maybe package them a little better! The UPS even ... " (more) put the broken envelope in a new package because it was so torn. :("
"Seller never sent item. She even messaged me back after my inquiry saying she would send soon, with ... " (more) extras for my patience. Then still nothing. I had to request a refund from Listia. DO NOT BID!!!"