"Great buyer. Had a few problems on my end, and he was very patient with me. Refunded his credits fo ... " (more)r the trouble, and he still gets his card. I try to fix my mistakes. Sorry again, I hope you understand."
"Card has 3 deep scratches on it, which could have happened in shipping, as card was shipped with an ... " (more)other card, both put in the same soft sleeve. Maybe they rubbed together? Scratches aren't shown in pictures, so I assume done in shipping."