"thank you so much and again thank you for your patience I'm sorry about the delay on the other ... " (more)item.I appreciate your positive feedback and your understanding thanks again"
"Listias error! I notified winner right away, kept in contact, and refunded credits right away! List ... " (more)ia listed same movie twice. I told bidder to request a refund and I would refund right away and that I was very sorry!"