"I truly appreciate your understanding in this. I was able to get this in the mail, today, prior to ... " (more)the courier picking up. I confirmed with a representative, pior to, that the postage is indeed sufficient, this time around. I'm sorry for this, but you should have it as soon as possible, first class."
"Got Trostani in, today. Was rather disappointed. Due to the packaging, the item was a bit bent, in ... " (more)the sleeve. But considering I was able to get this card for the credits I paid, I'm not going to pitch a fit. Thank you."