"I'm sorry I didn't receive the item but I do greatly appreciate your understanding and coop ... " (more)eration in refunding my credits. Shows that you have character and honesty. I give you a thumbs up :)"
"A little confusion and shipping was slow (Could very well have been USPS's fault I'm not su ... " (more)re) but I did receive the movie and it is in great condition. Sorry for the worry. In the future I would get tracking so you have proof of shipment, just a little friendly advice."