"Handmade item.....goes in with regular orders....I got sick and ended up in hospital....I DID expla ... " (more)in this and they were ever so nice until it arrived. I ran out of pink flowers and put a hand written note in the package explaining that. I NEVER said you could pick from pics, they wanted to exact one pictured and I thought I had the pink flower but turned out I didn't. I got it to them in time for the baby shower. Made with love, ungrateful. :("