"customer was understanding an patient. I didn't get the opportunity to send it out quickly enou ... " (more)gh an so I do apologize. I wish I could've gotten on here to respond to her."
"Customer asked for refund 2 days after sending me an email which I didn't see until refund was ... " (more)in progress so I didn't ship the item. it was packaged an ready to go out in my defense. sorry it didn't work out."
"want able to get on here for awhile. package was ready to be sent out before customer asked for ref ... " (more)und. once refund was requested I didn't send it out."