"I apologize that it has been over a week and a half and you still did not receive your earrings. I ... " (more)refunded your credits to you. I did send them out on November 15, 2013, but I'm afraid that they may have gotten lost in transaction. I do apologize again for the inconvenience again."
"I apoligize for the gems missing, I checked it fully and didn't even notice that or I would hav ... " (more)e stated it. I'm sorry for that. I'm glad you still fine them pretty though."
"I am very sorry about the size mix up. I swore it was a eight. I'll have to tripple check when ... " (more)I send tappers and gauges out now to make sure I'm not mixing up the sizes. I'm glad you love them. Hopefully they fit fine."