"AAAA++++ Buyer,...I am glad to see that you received your wining item and that you like it. I hope ... " (more)to see you again at my auctions. Thank You :-)"
"I don't know what happened to your make-up bag. really sorry this happened. Its not neither of ... " (more)our fault, it the postal service fault, awesome buyer, I WILL be bidding on her listing and I'm sure she would do the same. Just sorry it didn't go well.