"I won't leave negative feedback. I understand some folks have personal issues that are out of o ... " (more)ur control. Been great to deal with in the past, hope things get better for her. ."
"Thank you for refunding me. I still didn't get today. I'm sorry someone else must of gotten ... " (more) and not told you. Karma is strong though so hopefully it will make them do the right thing. God Bless."