"Thanks for being patient my dear. I think it got cracked in the shipping process because it was cra ... " (more)cked when I sent it. Sorry about that. I am glad the movie was fine. Great doing business with you!"
"Somestimes it unfortunatly gets mishandled by the post office and damaged. If you send it back to m ... " (more)e I will fix it and throw in the stamp as well that you had to use to send it back. Just inbox me. Will help anyway I can."