"Jewelry arrived horribly tangled, spent over 2 hours trying to untangle this mess, gave up, she jus ... " (more)t dumped the jewelry in the box and shipped it that way, had to trash most of it......."
"Thank you so much. I received the necklace today in our torrential downpour of unceasing rain. Than ... " (more)kful for bubble wrap and plastic containers - :) Great turnaround time. Look forward to wearing."
"I don't think you were being dishonest but I do think that given the time frame of 16 days that ... " (more) this could have been taken care of sooner before the holidays. Sorry for your loss and hurt feelings. I hope to do business with you again."