"I am disappointed that the buyer didn't contact the seller when she was unhappy because I hones ... " (more)tly try to please my customers! I would have sent out a replacement asap! I get dozens of return customers on these same items! I even sent out bonus items! Very discourteous customer."
"If the buyer had written me to tell me she was unhappy, I would have sent out a different item. Som ... " (more)etimes people receive what is in the photo. Sometimes it is different. That's why it is a mystery. This is the first time anyone has been unhappy with my bookmarks ever! And, I work very hard to please"