"I love the necklace so much and the earrings, which I wasn't expecting, are beautiful! Thank yo ... " (more)u so much! Very nice and quick delivery! "
"I apologize for not communicating with you, there was a shipping error and the product got lost. I ... " (more)will gladly refund your credits. I thought that I could get the situation sorted out eventually but I was unable to. I'm so sorry about this whole thing. "