"This happened with the another set of polishes I sent out. I am so sorry. One made it to their dest ... " (more)ination unharmed. And I asked them to mark it fragile and to be easy because it was breakable. They just dont care. I have had many damaged packages from them and they were even marked fragile.So Sorry"
"I give you my word that I will try my hardest to prevent this from ever happening again. Thank you ... " (more)for your bid, sorry you were unable to enjoy them."