"next time try to tape them to a index card or something. I had to pay 2.05 for shipping because of ... " (more) "package rates apply, exceeds 1/4 inch thickness, uneven thickness, and/or inflexible""
"Hi I have tried to get a email to you many times and you didn't get them . I am refunding your ... " (more)credits and checking out where your package went you should have it. I am really sorry about all this."