"Thank you for letting me know! This has happened before once but it was with a dress and thankfully ... " (more) it was returned with the ripped package! I am terribly sorry! Thank you for letting me know! I am so sorry for the inconvenience!! "
"If you will verify your address again, I will ship another one to you. I think this one got lost in ... " (more) the mail or something.. I have made one exactly like this and will send it for free. "
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