"Thank you for the sample of lotion. I was a little disappointed because I think part of it got sque ... " (more)ezed out in the mailing process but that is going to happen now and then. I think I like the way it's packaged more than anything, It's so cute. I will bid on more of your auctions."
"I never actually received this but I feel confident that you did send it and it probably just got l ... " (more)ost in the shuffle. So enjoy the credits and no hard feelings."