"But you did receive your points back with no questions asked. I mailed these to you on two differen ... " (more)t occasions you claim you didn't get them I don't know maybe you did maybe you didn't either way I was nice enough to give your point back to you."
"Very kind Listian. I will be sending your replacement beads at no charge today. They will arrive ve ... " (more)ry soon as I will pay for expedited shipping to ensure you get exactly what you spent your hard earned points for. A+++ Listian"