"I would have sent another item but I truly am sorry about this. This isn't the first time my ma ... " (more)il was lost. Or perhaps the last people have lied. I hope you don't believe this was on purpose or intended. I have sent listings out like this before and have had no trouble. Thank you though."
"I wanted the bowl, not the credits, from the very get go, that's why I waited so long (12 days ... " (more)now). So, you decide to refund my credits instead of send me the bowl. Way to do business. Why list what you're not going to send? SMH"