"I say thanks any way no item was not ... " (more) like it says upgrade keys by microsoft was not vailed upgrade keys. if was vailed upgrade keys wouled of worked. yes will buy stuff from seller it,s better to get a (dvd-cd ofmicrosoft windows os and all software and key codes in the mail. so was a grat item just wouledn,t work. and he did try to help me get it installed this upgrade ok. and still wouled of not worked ok. yes thanks seller wish you luck and a grat life. may other auction,s go better for you. sinserly goldnstar."