"i am so sorry that this has happened! i ... " (more)now will add a tracking number to each of my items again i greatly apologize for this not etting to you"
"Did not get this but I am giving positive fee ... " (more)dback because she states she did not have internet and her brother in law was suppose to send out so was not her fault she did contact me within a few hours after auction ended and refunded my credits fast when I asked for refund."