"You're welcome, and I apologize f ... " (more)or the terribly long wait you had to endure. I didn't mean for it to take so long for you to receive the card."
"no i do not want a replacement because in ... " (more)stead of emailing me to make offer you have entered neutral (as bad as negative) feedback on my account. keep your card anfd think be fore you act. 2 mistake in one transaction. really "
Dec 3rd 2013, 10:02:26 PM PST (about 11 years ago)
"I am so terribly sorry! I didn't ... " (more) realize that I had forgotten to put the card in a sleeve before I mailed it to you. I will refund your credits and I hope you can forgive my stupidity. I do have another copy of the card and am willing to send it to you as a replacement if you would like me to."